YourLoanPro Privacy Policy

YourLoanPro (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected and used in connection with our mortgage and real estate financing services.

Information We Collect

We collect personal information such as name, phone number, and email address when voluntarily provided through direct inquiries, consultations, applications, or inbound communication.

Use of Information

Information is used solely to respond to requests, provide mortgage-related services, schedule appointments, deliver service updates, and communicate information directly related to a consumer’s inquiry.

SMS/Text Messaging and Consent

If you provide your phone number and expressly consent to receive text messages, YourLoanPro may send SMS messages in response to your mortgage inquiry, application, or service request. These messages may include appointment confirmations, loan status updates, document requests, and customer support messages.

Message frequency may vary for SMS messages. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

SMS consent is not required to obtain mortgage services. Consent to receive SMS messages is collected through website forms or other written communication where you voluntarily provide your phone number and check a consent box.

YourLoanPro does not sell, rent, or share phone numbers or SMS consent with third parties or affiliates for marketing purposes.

No Sale or Sharing of Personal Information

YourLoanPro does not sell, rent, or share personal information, including phone numbers, with third parties or affiliates for marketing, lead generation, or SMS campaigns. SMS consent is used solely for direct communication with YourLoanPro.  Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. 

Data Retention

We retain personal information as long as needed to provide services or as required by law.
Accessibility

This privacy policy is linked on all forms where personal information, including phone numbers, is collected.
Contact. For privacy questions, contact us through our website.

Updates

This policy may be updated periodically. Updates will be posted on this page.

Contact

For privacy questions, contact us through our website.

Questions regarding this policy may be directed to www.YourLoanPro.com.

Cookies and Tracking

Our website may use standard cookies and analytics tools to improve website functionality and user experience. These tools do not collect personal financial information and are used solely to understand website performance and traffic patterns. 
Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse. 

User Rights  

You may request access to, correction of, or deletion of your personal information by contacting us through our website.